Terms of service
Terms of Service
Aero Rascals
Overview
Welcome to Aero Rascals.
When we say “we”, “us” or “our”, we’re referring to Aero Rascals.
We operate this website and online store to provide you with access to our products, content and services (together, the “Services”). Our store is powered by Shopify, which provides the technology that allows us to sell to you.
By visiting our site, browsing, or making a purchase, you agree to be bound by these Terms of Service, together with our Privacy Policy and Refund Policy. If you don’t agree, please don’t use the site.
1. Access and Accounts
You must be at least the age of majority in your country of residence to use this site or place an order.
When placing an order or creating an account, you agree to provide accurate, current and complete information, including your email address, payment details and delivery address.
You’re responsible for maintaining the security of your account and for any activity that occurs under it.
2. Our Products
All Aero Rascals products are made to order.
We do our best to display products accurately, but colours and appearance may vary depending on your screen and device settings. We can’t guarantee that what you see on screen will look exactly the same in real life.
Product descriptions, availability and pricing may change without notice. We reserve the right to discontinue or limit products at any time.
3. Orders
Placing an order is an offer to purchase. An order is only accepted once payment has been successfully processed and we confirm acceptance.
Because items are made to order, we may not be able to cancel or amend orders once they’ve been placed. Please double-check sizes, colours and details before completing checkout.
All refunds and replacements are handled strictly in line with our Refund Policy.
Orders are for personal use only and may not be resold without permission.
4. Pricing and Payments
All prices are shown at checkout and are subject to change without notice. Prices do not include taxes, customs duties or import charges unless stated.
You agree that:
• Payment details provided are accurate and authorised
• You are permitted to use the payment method
• Any charges incurred will be honoured by your payment provider
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs processes, or events outside our control. Once your order has been handed to the delivery carrier, responsibility passes to you.
6. Intellectual Property
All content on this site — including designs, logos, text, images and graphics — belongs to Aero Rascals or our licensors.
You may not copy, reproduce, sell or use our content for commercial purposes without written permission.
7. Optional Tools and Third-Party Services
We may provide access to third-party tools or services. These are provided “as is” and we are not responsible for how they operate or perform.
Use of any third-party service is at your own risk and subject to their own terms.
8. Third-Party Links
Our site may include links to third-party websites. We’re not responsible for their content, policies or practices.
Accessing third-party sites is done entirely at your own risk.
9. Relationship with Shopify
Our store is powered by Shopify, but all purchases are made directly with Aero Rascals.
Shopify is not responsible for products, fulfilment, or disputes relating to your order. You agree to release Shopify from any claims relating to purchases made through our store.
10. Privacy
Your personal information is handled in line with our Privacy Policy.
Because our store is hosted by Shopify, your data may be processed by Shopify and its partners to provide the Services.
11. Feedback and Reviews
If you submit reviews, comments or feedback, you grant us permission to use them for marketing and promotional purposes.
You confirm that any feedback you submit is your own and does not infringe the rights of others.
12. Errors and Omissions
Occasionally, there may be errors relating to pricing, descriptions or availability. We reserve the right to correct these and cancel orders where necessary.
13. Prohibited Use
You may not use the site:
• For unlawful purposes
• To infringe intellectual property
• To harass, abuse or misrepresent others
• To interfere with the security or operation of the site
We reserve the right to suspend or terminate access if these Terms are violated.
14. Termination
We may terminate access to the Services at any time without notice. Any obligations incurred prior to termination remain enforceable.
15. Disclaimer of Warranties
The Services and products are provided “as is” and “as available”. We make no guarantees that the site will be uninterrupted, secure or error-free.
Some jurisdictions limit warranty exclusions, so parts of this section may not apply to you.
16. Limitation of Liability
To the fullest extent permitted by law, Aero Rascals will not be liable for indirect, incidental or consequential damages arising from use of the Services or products.
17. Indemnification
You agree to indemnify and hold harmless Aero Rascals and our partners against claims arising from your breach of these Terms or misuse of the Services.
18. Severability
If any part of these Terms is found unenforceable, the remainder will remain in full effect.
19. Entire Agreement
These Terms, together with our policies, form the entire agreement between you and Aero Rascals.
20. Governing Law
These Terms are governed by the laws of England and Wales.
21. Changes to These Terms
We may update these Terms from time to time. Continued use of the site means you accept any changes.
22. Contact Information
Questions about these Terms can be sent to:
Aero Rascals
Email: hello@aerorascals.com
Business address: Willow Brook, Okeford Fitzpaine, Blandford Forum, Dorset DT110RP
Company number: 16928972